We listen you loud and transparent! You requested us to simplify our gear much more, come up with extra flexibility, strengthen get right of entry to to APIs and our Technical Help Heart (TAC), and create alternatives so that you can upload specialised worth – particularly as we transition to a device and as-a-service paradigm.

You ask, and we paintings exhausting to ship!

At Spouse Summit these days I introduced that we’re integrating Cisco Lifecycle Merit into Cisco PX Cloud and freeing Spouse Complex Strengthen for Controlled Services and products Suppliers.

Cisco Spouse Complex Strengthen

Cisco Spouse Complex Strengthen will permit Controlled Services and products Suppliers (MSPs) to ship premium-level fortify with the additional advantage of guided get right of entry to to API integrations that construct on MSPs’ personal particular person present services and products.

Spouse Complex Strengthen is a provider that strikes Cisco companions who’re focusing on a controlled services and products path to marketplace from analog to true-digital fortify.

With well timed, scalable automatic syncing on all circumstances, Spouse Complex Strengthen gives immediate electronic mirroring of all downside tickets opened via the spouse and quicker, prioritized get right of entry to to professionals in Cisco’s TAC – an international group that gives around-the-clock, award-winning technical fortify services and products on-line and over the telephone.

This resolution allows MSPs to have quicker get right of entry to to the best sources inside of Cisco TAC, get right of entry to to Cisco automation and AI by the use of the smart-bonded electronic interface, and leverage APIs (which give insights and telemetry) to be able to create new differentiated services and products in a brand new outcome-based provider fashion.

Cisco Lifecycle Merit / PX Cloud Integration

We’re integrating Cisco Lifecycle Merit into Cisco PX Cloud, to scale back what number of gear companions want to have a complete view of a buyer’s lifecycle knowledge via a unmarried pane of glass.

300 plus companions who have already got Cisco PX Cloud get right of entry to now be able to take a look at Cisco Lifecycle Merit knowledge, getting access to the similar knowledge by the use of the cloud to digitally scale.

Thru this integration, companions will be capable of get right of entry to Cisco a co-branded electronic buyer engagement.

I’m pleased with how some distance our group has are available in responding in your requests – and as all the time, there’s extra to come back to set you up for good fortune – so we respect your persevered comments. As a result of we’re larger in combination!

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