Ardent Well being Services and products introduced that it suffered a ransomware assault at the morning of Nov. 23, 2023. Nashville-based Ardent mentioned it proactively took its community offline, postponing all consumer get admission to to its IT packages, together with company servers, Epic tool, web and medical systems.

Thru its subsidiaries, for-profit Ardent owns and operates 30 hospitals and greater than 200 websites of care with greater than 1,400 aligned suppliers in six states. 

Ardent mentioned it has reported this tournament to regulation enforcement and retained third-party forensic and risk intelligence advisors. “Along with digital coverage procedures already in position, Ardent has additionally carried out additional info era safety protocols and is operating with specialist cybersecurity companions to revive its data era operations and features as briefly as conceivable. Presently, we can not ascertain the level of any affected person well being or monetary information that has been compromised,” the corporate mentioned.

Whilst this incident has led to transient disruption to sure facets of its medical and fiscal operations, Ardent stresses that affected person care is still delivered safely and successfully in its hospitals, emergency rooms, and clinics. “In an abundance of warning, our amenities are rescheduling some non-emergent, optional procedures and diverting some emergency room sufferers to different house hospitals till methods are again on-line.”
Ardent mentioned that MyChart and On-Call for Video Visits are briefly unavailable. 

The investigation and recovery of get admission to to digital clinical data and different medical methods is ongoing. Ardent mentioned it’s nonetheless figuring out the overall have an effect on of this tournament and it’s too quickly to know the way lengthy this will likely take or what information is also concerned on this incident.

Some of the impacted well being amenities are Pascack Valley Clinical Middle in Westwood, N.J., and Mountainside Clinical Middle in Montclair, N.J., that are each a part of the Hackensack Meridian Well being gadget.

In keeping with HIPAA Magazine, 10-hospital UT Well being East Texas and Portneuf Clinical Middle in Pocatello, Idaho, have been hit through the assault that led to a community outage, which put emergency rooms on divert standing.


The College of Kansas Well being Machine St. Francis Campus additionally skilled a community outage because of the protection incident. “Our workforce is operating to evaluate the have an effect on of this outage and repair get admission to, and we can practice established downtime protocols as wanted,” a remark from the well being gadget mentioned. “Affected person care has now not been adversely impacted. As a precaution, our Emergency Room is these days on divert standing.”

Different Ardent subsidiaries reporting outages come with BSA Well being Machine in Amarillo, Texas, and Lovelace Well being Machine in New Mexico.