Cisco Are living is an out of this world time to rejoice and be told, however for the CX group, the actual spotlight of Cisco Are living is the chance to rejoice our shoppers whose inventions and successes have remodeled their companies. Our partnership with those leading edge leaders with large desires makes those transformational successes conceivable.

These days, we’re delighted to offer the Cisco CX Buyer Hero Award to 8 shoppers who’ve demonstrated excellence of their explicit classes. The next shoppers have been decided on from nominations won from throughout industries and the Americas area and we’re venerated to acknowledge them today- congratulations to all our winners!

CX Buyer Hero of the Yr: NYC Well being + Hospitals

This best award is for the client with the most powerful trade results because of running with Cisco CX. New York Town Well being + Hospitals (NYC H+H) is the most important municipal well being care supply gadget in the USA. To execute at the Well being Device’s undertaking of offering “complete well being products and services of the very best quality in an environment of humane care, dignity, and appreciate,” NYCH+H has invested considerably of their endured endeavor data generation transformation. As a part of this modification initiative, Jeff Lutz and his group at NYC Well being + Hospitals sought after to make sure a protected community and offer protection to affected person knowledge. CX Healthcare Advisory Provider applied an INFRAM evaluate to study and ranking generation adoption and adulthood and supply roadmap steerage on enhancements throughout a couple of pillars. Along with the assistance of Cisco, NYC H+H is accelerating vital transformation tasks for the well being gadget.

Please sign up for us in congratulating NYC Well being + Hospitals! 

Virtual Transformation Trailblazer Award: National

The Virtual Transformation award highlights a buyer that has effectively achieved an outstanding virtual transformation thru a partnership with Cisco CX. National is without doubt one of the biggest insurance coverage and fiscal products and services firms on this planet, specializing in home assets and casualty insurance coverage, lifestyles insurance coverage and retirement financial savings, asset control, and strategic investments. Protective other folks, companies and futures with ordinary care is at their core. Transformation for National intended raising buyer enjoy. It intended giving their shoppers alternatives to have interaction and eat National products and services the best way they like – throughout the cell app, website online, or their places of work. CX mavens labored carefully with Mike Jones and the group at National to make sure they’d a competent, resilient, and compliant community using DNAC and automation.

Please sign up for us in congratulating National!

Visionary Finish Buyer Enjoy Award: Princess Cruises

This award is gifted to a buyer that has partnered with Cisco Products and services to give a boost to the enjoy in their shoppers in an leading edge approach. Princess is the arena’s main top class cruise line running a fleet of recent ships visiting over 380 locations all over the world on greater than 160 itineraries. Transformation for Princess Cruise Line intended pushing the boundaries of generation to offer extremely personalised, frictionless, and leading edge stories to their shoppers and staff at the send the use of wearable generation. Ben Sullivan and the Princess group are continuously participating with Cisco to innovate for patrons and staff. The group just lately evolved a long-term strategic plan and roadmap which can proceed to construct at the award-winning visitor and staff stories that Princess has established within the cruise business.

Please sign up for us in congratulating Princess Cruises!

Exceptional Automation Award: Honeywell World

This award celebrates a buyer who has joined forces with Cisco CX to dramatically become IT operations thru automation. Honeywell, a Fortune 100 powerhouse, designs and builds applied sciences to take on world demanding situations akin to protection, safety, and effort. Ali Alsaadawi and his group partnered with CX to lift their Community Operations Crew’s enjoy. With scalable automation and a unified dashboard, they are able to track their community well being proactively, and carry out duties over 90% sooner, making sure consistency and precision. This partnership has ended in upper uptime, protected community connections, and progressed scalability for Honeywell.

Please sign up for us in congratulating Honeywell World!

Cybersecurity Excellence Award: Baltimore Police Division

This award is gifted to a buyer that has reinforced its safety posture to proactively offer protection to and shield its IT infrastructure, leveraging Cisco products and services. The Baltimore Police Division (BPD) is the municipal police division of the town of Baltimore, Maryland. At BPD, Ben Lora and his group sought after to become and protected their infrastructure, to raised serve the folks of Baltimore. CX helped them determine the safety weaknesses, modernize their safety infrastructure, and embark at the 0-Believe adventure. Ben and his group have displayed unbelievable management on their adventure to enforcing Cisco safety merchandise with the assistance of Cisco products and services.

Please sign up for us in congratulating Baltimore Police Division!

Innovation Award: Argentina Airways

This award acknowledges a buyer this is innovating thru the usage of Cisco Luck Tracks/CX Cloud and will exhibit tangible enhancements consequently. Argentina Airways is the most important and nationwide airline of Argentina. For Argentina Airways, community well being is the well being of the corporate. Any disruption to the community could have a vital affect on their passengers, staff, flight schedules and final analysis. Javier Garcia and his group grew to become to CX Cloud to deploy and undertake DNAC, and for TAC case control, contract and license data, guided finding out building, and advisories/ insights. Argentina Airways can now make sure a extra dependable and protected community, developing a greater buyer enjoy.

Please sign up for us in congratulating Argentina Airways!

Information Coverage in Healthcare Award: Youngsters’s Nationwide Clinic

This award highlights a buyer within the healthcare business that has partnered with Cisco products and services to protected and offer protection to essential affected person knowledge. Youngsters’s Nationwide Clinic is a nationally ranked, pediatric acute care kids’s clinic positioned in Washington D.C. For Youngsters’s Nationwide Clinic it’s all about offering the most efficient care, and so transformation for them intended securely extending the provision of whole affected person data to far flung websites. These days, CX helps them on their undertaking by way of strategizing, architecting, and development with them a holistic end-to-end protected community according to 0 Believe ideas.

Please sign up for us in congratulating Youngsters’s Nationwide Clinic!

Worker Enjoy Award: Workday

This award highlights a buyer that has partnered with Cisco CX to give a boost to their worker enjoy. Workday is a number one supplier of endeavor cloud programs for finance, HR, and making plans. Workday first of all leveraged Cisco CX to offer operational insights akin to configuration absolute best practices and instrument lifecycle technique. After the operational luck, Workday VP of BT Infrastructure, Murali Rathnam, shared his group’s strategic goals, i.e., their “Giant Bets,” which directed the place the groups must center of attention. Probably the most Giant Bets is to Raise Workmate Enjoy. Workday known a loss of visibility to IoT tool authentication disasters. This led to workers of their places of work to enjoy not unusual and irritating issues akin to inoperative safety cameras, tv units in not unusual spaces, badging units, and video conferencing programs. Workday and Cisco CX resolved the issue of detecting IoT tool authentication disasters by way of offering an automatic option to accelerate fault detection and determination. General, CX delivered operational insights, enhanced visibility, and automation to the client and helped to reach a strategic initiative to give a boost to the worker enjoy.

Please sign up for us in congratulating Workday!

Celebrating Our Consumers’ Excellence

We created the CX Buyer Hero Awards to acknowledge the unbelievable paintings our shoppers are attaining of their industries, to rejoice their excellence, and encourage others with their luck. We thank our 2023 winners for his or her endured beef up and partnership with Cisco CX, and we’re having a look ahead to seeing what else may also be achieved in combination.

Discover our Cisco CX Superheroes These days

To learn extra about our buyer heroes discuss with our Buyer Tales Index – a catalog of reports highlighting how Cisco products and services shoppers are remodeling and innovating to pressure affect of their organizations and the world over.

See a few of our most up-to-date tales right here:

• Norlys– Denmark’s biggest telco and effort co-op delivers connectivity all the way through the rustic.
• Enel– World power manufacturer collaborates with the CX Cloud group to achieve provide chain insights and give a boost to operations.
• Denso– World automobile parts producer dramatically reduces time and prices for instrument upgrades and decreases safety incidents with CX Cloud

If you have an interest in sharing your personal buyer tale, connect to us at cxcustomerstories@cisco.com. We’d love to listen to from you! Keep tuned and observe @CiscoCX on Twitter for extra CX updates!

Don’t have a tale to inform simply but? We will let you construct it, proper in conjunction with your community!

Percentage: