A couple of weeks again I shared certainly one of our newest buyer tales on Trident Technical Faculty. In the event you neglected that weblog, I’d suggest checking it out, however If you’re restricted on time and simply need the newest tale, then let’s speak about Puntonet. That is some other nice tale that highlights how shoppers like Puntonet are succeeding with lend a hand from CX.

Puntonet, a telecommunications and IT products and services corporate headquartered in Quito, Ecuador, collaborated with Cisco Products and services to optimize its community so subscribers had get right of entry to to rapid, dependable, and protected web products and services. Let’s pay attention without delay from Roberto Falconi Cardona, Leader Era Officer (CTO) of Puntonet S.A on how that collaboration labored.

As you noticed within the video, Roberto is at the beginning from a extra rural space however moved clear of friends and family for paintings. To achieve a technical box then, he had no selection however to relocate to the place generation supported the activity he sought after to do.

Now, on the other hand, Puntonet, with lend a hand from Cisco Products and services, helps amplify get right of entry to to high-performing networking to each companies and home shoppers during Ecuador. They’re connecting the extra rural spaces in order that sooner or later, any person like Roberto gained’t have to transport away to have get right of entry to to connectivity and therefore, paintings.

On the similar time, Puntonet has bolstered the protection of its community around the board, so running remotely, or carrying out monetary transactions is a lot more protected.

Cisco helped make certain the generation improve went easily by way of offering chance mitigation and design assessment products and services. On most sensible of that collaboration, Cisco Products and services used to be additionally in a position to lend a hand with an amazing collection of guide duties as a result of an over the top collection of community downside logs. This freed up Puntonet to concentrate on technique.

I will be able to cross on, however I urge you to learn the whole Puntonet tale, “Puntonet modernizes community to boost up expansion” on our Buyer Tales Index . It’s a really perfect tale and an incredible instance of the way generation, and Cisco Products and services, mix to switch the path of industrial and have an effect on how folks have interaction with the arena, even outdoor a significant town. It’s additionally a really perfect have a look at how any person like Roberto is guiding generation to supply extra alternatives for the following era.

Once more, we’re continuously highlighting the successes of our shoppers. For the entire most up-to-date updates, please discuss with our  Buyer Tales Index – a catalog of reports highlighting how Cisco products and services shoppers are reworking and innovating to pressure have an effect on of their organizations and the world over. Don’t fear, I’ll stay bringing you decided on ones to my weblog as smartly.

Extra importantly, if you wish to percentage your individual buyer tale, connect to us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on X for extra CX updates.

Don’t have a tale to inform simply but? Our workforce permit you to construct it, along side your community. Simply tell us and we will be able to lend a hand have a good time your good fortune.

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