Trendy networks are advanced, regularly involving hybrid paintings fashions and a mixture of first- and third-party packages and infrastructure. In reaction, organizations have followed safety provider edge (SSE) answers, reminiscent of Cisco Safe Get entry to, to offer protection to customers without reference to the place they’re positioned or what they’re having access to.

This reliance on third-party infrastructure doesn’t simplest power safety possibility, it additionally will increase the possibility of efficiency outages and disruptions. Oftentimes, those disruptions are the results of provider outages and slowdowns in third-party infrastructure, which make it tricky for IT groups to discover and remediate the issue. Enjoy Insights, an element of Cisco Safe Get entry to, lets in directors to handle a favorable finish person revel in via detecting and responding to connectivity issues once they happen, all from the similar dashboard they use to regulate safety features and get right of entry to insurance policies.

Cisco Safe Get entry to is our flagship Safety Provider Edge (SSE) product, which gives all of the gear you want to allow far off and department customers to soundly hook up with the Web, software-as-a-service (SaaS) packages, and personal apps. Whilst a lot of those features are desirous about safety, additionally it is vital to observe community efficiency, making sure a powerful virtual revel in with minimum outages and connectivity issues.

Enjoy Insights is powered via Cisco ThousandEyes generation, which permits fast root reason identity and determination from instrument to utility and each and every community in between. Consistent with the Forrester Overall Financial Affect record for ThousandEyes, the generation’s finish person tracking features led to a 50% productiveness spice up for IT and community operations and a 50-80% relief within the time it took to spot intermittent or degraded efficiency, whether or not it was once world or localized.

Supply a powerful person revel in and troubleshoot efficiency problems

Efficiency issues can originate in lots of assets, together with:

• Units, reminiscent of laptops
• Wi-Fi networks
• Web provider suppliers
• Company sources, reminiscent of VPNs or safety gear
• Programs

For lots of organizations, it may be a problem to easily discover those issues, let on my own mitigate them. This leads to ongoing, undetected connectivity issues, inflicting a lack of productiveness and finish person frustration.

Enjoy insights is a virtual revel in tracking (DEM) answer that gives a complete view of endpoint, utility, and community efficiency, making it more uncomplicated to spot and troubleshoot efficiency issues as they get up. In the long run, those features lead to a discounted imply time to solution (MTTR) for efficiency incidents.

This contains quite a lot of metrics associated with:

• Instrument – detailed person and machine knowledge, together with CPU and reminiscence usage and Wi-Fi sign energy.
• Web and community paths – key metrics in regards to the community trail from the instrument to the Safe Get entry to gateway, together with latency, packet loss, and jitter.
• Collaboration packages – computerized efficiency checks for key collaboration gear, reminiscent of Cisco Webex, Microsoft Groups, and Zoom.
• SaaS packages – perception into the most well liked SaaS packages, together with the full well being standing and main points reminiscent of HTTP reaction occasions and standing codes.

Unmarried-dashboard, single-agent

Probably the most number one advantages of Cisco Safe Get entry to is a single-dashboard revel in. The answer combines 12 other applied sciences and gives unified control, configuration, and troubleshooting features. Enjoy insights is a core part of Safe Get entry to, this means that all its knowledge and indicators are equipped in the similar control portal as the remainder of Safe Get entry to’ features. This prevents directors from being pressured to juggle a lot of applied sciences and control portals, streamlining operations and decreasing frustration.

As well as, all Safe Get entry to features, together with Enjoy Insights, depend at the Cisco Safe Shopper, a unmarried agent at the end-user’s system. This simplifies management and deployment whilst optimizing workflows.

All at no further value

We acknowledge how vital it’s so to determine and troubleshoot connectivity issues in an SSE answer, which is why we’re together with it within the base Safe Get entry to license at no further value. As well as, consumers can buy a complete license for Cisco ThousandEyes for extra complex features and broader protection throughout their community.

Enjoy insights is only one capacity of an unbelievable answer

Whilst revel in insights is our newest announcement, Safe Get entry to contains many features, together with a safe internet gateway, cloud get right of entry to safety dealer with knowledge loss prevention, firewall-as-a-service, and nil accept as true with community get right of entry to. It’s an all-encompassing answer for securely connecting far off and department customers to the Web, SaaS packages, and personal apps.

To be informed extra about Cisco Safe Get entry to, please learn the e book What’s Cisco Safe Get entry to and SSE?

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